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A Rose by Any Other Name ,
by Peter J. Murray
There have been many attempts to implicitly or explicitly define
CMC. A cursory examination of the online and paper research publications
show that it has been viewed as a process, a system, a form of
group communication, as only asynchronous, as both synchronous
and asynchronous, and as a synonym for e-discourse or for computer
conferencing.
Trying to define computer-mediated is perhaps not such a problem,
but what do we mean when we are referring to communication?
Dictionaries define communication as a noun, meaning "a sending,
giving or exchanging (of information, ideas etc)" or "imparting
(esp. news); information given; intercourse." In this respect,
communication encompasses many forms, and may be one-way and passively
received (eg TV broadcast) or may be two-way and interactive (eg
a conversation). John December attempted to encompass many of
these views in his definition
of CMC.
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December
defines CMC as involving processes.
Ferris outlines the
current state of scholarly definitions of CMC in research
application areas.
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Taking the above into account, then CMC is more than just one-to-one
email, or computer conferencing or listservs; it also must include
searching databases, the flourishing forms of ejournal and will
increasingly need to include a mixture of text, audio and video.
The research literature on CMC shows
few commonalities of definition or use of the term, in what it
includes and doesn't, apart from referring almost exclusively
(until very recently) to text-based communications. The term is
used in different ways by different people; for example, some
seem to use it synonymously with computer conferencing. The many
different forms which CMC can take
mean that Wittgenstein's ideas of family resemblances provide
a useful framework within which to attempt to define it and to
study it.
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